FARDUA little help
along the way.
Contact admin@fardu.app. Include your device model, app version and what happened. Please don’t send passwords or payment-card details.
My prayer times don’t look right.
Check your selected city or Malaysian prayer zone, timezone, calculation method and Asr setting. You can choose a location manually. Compare the timetable with your local mosque or prayer authority, and review any minute adjustments.
I’m not getting reminders.
Check both FARDU’s reminder settings and notification permission in your device settings. On Android, check the alarm permission and battery restrictions. Reopen FARDU after a timezone change or a long period without opening it so the schedule can refresh.
How do I stop app blocking?
Open App Blocks in FARDU and turn blocking off. You can also revoke FARDU’s Screen Time permission on iOS or Accessibility permission on Android in system settings. Recording the active prayer as completed lifts that prayer’s block. Emergency access, where available with Strict Mode off, does not record a prayer.
How do I restore Pro?
Use the same Apple or Google account that made the purchase, open FARDU’s Pro offer and choose Restore purchases. A purchase on one store is not promised to transfer to the other store. If you still need help, email support with your store order reference; don’t include your card details.
Will FARDU automatically mark prayers as missed?
No. Your journal reflects what you record. You can correct a prayer record and mark a Qada entry as made up.
How do I delete my data?
Use Settings → Delete my data. For a request without the app, follow the data deletion instructions.
Purchase or refund questions
Payments and refunds are handled by your app store. Use Apple’s purchase support or Google Play refund help. Deleting your data does not refund a purchase.